netmanos secures a monthly network maintenance agreement with Thesis
Why did Thesis choose the netmanos "Gold" monthly network maintenance plan?
The 15 hours of support each month that come with the plan will cover all on-site
and remote assistance such as operating system re-installations, backup hardware
replacements, software installations, software and hardware configurations, solution
and purchasing recommendations, and so on.
Additionally, the 6 monthly visits can be used for backup processes such as weekly
backup tape changes and off-site archiving. This way you can be assured that your
backup is always performed and stored in an off-site location to safeguard against
worst case scenarios. Most importantly, same day emergency response ensures that
productivity is not lost while waiting for the next support availability.
Finally, the 24/7 monitoring can keep an eye on all their important services. It
will make sure that their web site is up, their exchange server is sending and receiving
email, their backups are performed according to schedule, and more.